Any of the information we collect from you may be used in one of the following ways:
Generally, the type of personal information we collect about you includes your name, address, telephone numbers, e-mail address, the type of service you require, and your insurance details. We may also collect some information about you when you visit our website. This data is collected anonymously to be used for marketing and optimization purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used for this purpose, but only to collect and save data in anonymous form. The collected data will not be used to identify a visitor personally and is not aggregated with any personal data.
We generally collect your personal information directly from you. For example, you may provide us with your personal information via our website, over the phone, in correspondence (whether by letter, fax or email), at one of our branches or when we attend premises to provide services.
There may be occasions when we need to source personal information about you from a third party. For example, from someone from your organisation or household who is engaging us on your behalf, from our contractors and authorised dealers who supply services to us in connection with providing services to our customers, from your insurer, or an information service provider (including credit-reporting and fraud-checking agencies and credit providers) or from a publicly maintained record. If we collect personal information about you in this way, we will take reasonable steps to advise you.
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from any minors under the age of 18. Our website, products and services are all directed to people who are at least 18 years or older.