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FAQs about pet doors

Here are the most common questions asked about pet doors

Can the existing glass in my window or door be cut to make my pet door?

Yes and No.

The glass used in doors and windows are normally toughened safety glass and this glass cannot be cut.

Even if the glass can be cut, we don’t recommend it. Glass can crack easily when cutting it, but most importantly – we don’t want it to break when your pet tries to enter! So we replace all glass around your pet doors with a toughened safety glass.

How long does it take to install a pet door in a glass door or window?

Your pet door is installed around 1 week after we measure your glass panel.

Does Glass Now install into security screens or solid doors?

No, we don’t sorry. We only install into glass doors or windows.

Can you match different types of glass?

Absolutely! Our qualified technicians can normally match most tinted or patterned glass.

Check Out Our Blog

There is lots of useful information in our blog to help you find the answers you are looking for.

Need Support?

Contact our friendly team to have all your questions answered in person.

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Why GlassNow?

✔ Queensland Building and Construction Commission (QBCC) Licensed

✔ Master Builders Queensland Member

✔ Accredited Member of the Australian Glass & Glazing Association (AGGA)

✔ 100% Australian owned glazing company

✔ Established for more than two decades

✔ Qualified glaziers

✔ Free onsite quotes where required

✔ Public Liability Insurance to the value of $20 million

Contact Us

Phone Numbers
24Hr Hotline: 1800 686 693

Brisbane: (07) 3399 9424
Gold Coast: (07) 5596 1420
Sunshine Coast: (07) 5408 4020

Office Hours
Monday – Friday
7.30am – 4.30pm

Email
Contact: info@glassnow.com.au

Accounts: accounts@glassnow.com.au

Business Details

ABN
910 966 834 11
ACN
966 834 11
QBCC License #
1003091
Master Builders License #
22246
AGGA Accreditation #
C3306
Certificate of Prequalification CM3#
013830
Glass Now Brisbane
5.0
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Patricia Evans
05:23 29 Aug 18
Fantastic customer service. We had a small issue with our order but Matt and the team went above and beyond to fix it and not leave us inconvenienced. The workman ship was also fantastic on our new pet door. I would highly recommended Glass now.
Jannelle Quinn
05:37 08 Aug 18
Awesome to deal with. Extremely prompt and friendly. Very knowledgable and reasonably priced. Will definitely use again.
Sr Melissa
03:32 13 Mar 18
Fantastic customer service and excellent workmanship. The window replacement was in a difficult location, however despite challenges they were very ready to help. Very affordable price. Would highly recommend.
Philip Harrison
00:52 12 Sep 18
Excellent service very fast and friendly
Lynne Golden
21:43 25 Jul 18
Phoned Monday morning for quote and job was done by Monday afternoon. Very efficient service and would highly recommend.
Tania Frogley
00:52 05 Nov 18
Very quick on quote and repair. Very happy with the work done by Jason, would highly recommend.
Janine Hiddlestone
01:15 23 Nov 18
Friendly and efficient. They were punctual, fast, and did an excellent job. Terrific customer service. I would highly recommend Glass Now.
Trudi Gillan
02:34 14 Dec 18
Hugely recommend- complete job done in fantastic timeframe for this time of year, hugely accommodating and pleasant staff - nothing too much of a bother. Will absolutely use again
Tommi
04:38 02 Jan 19
Great website and they managed to get someone out within a few hours, professional and friendly service and repair. Thanks
Nikola Gibson
22:41 30 Jan 19
Had a fixed window pane replaced. I highly recommend Glass Now. Reasons being: prompt and excellent communication - both over the phone and email - from asking for a quote (which was a lot cheaper than other quotes), making a booking, confirming the booking, and turning up on time. The fitter was excellent and the job was done quickly with no mess. Left the room exactly as it was. Hopefully I won't have any more glass that needs replacing, but if I do I will definitely be contacting Glass Now. Thank you.
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